At Berkley Court, residents who speak up are targeted for harassment via violations until the current (unelected) board members force them into foreclosure or into selling their property (before they lose their home via foreclosure).
However, a few brave souls have decided to share their experiences, despite the risk. Here are their stories:
More stories to come… feel free to share your own experience in the comments below.
If you are considering a new property management company, please do not hire RISE Association Management Group (aka RISE AMG). Any other company will likely serve you better. In fact, having no managing agent may be more stress-free than employing RISE.
Some tidbits to consider as to why:
It is not certified by the Better Business Bureau and currently has a 1 out of 5 rating.Many of the complaints listed by other HOA residents are common to all RISE-managed properties, including Berkley Court (e.g., work that is never started or completed, no follow-up or accuracy in administrative work, etc.).
Its employees feel that it is a terrible place to work, with a similarly poor rating. Complaints of bullying and harassment abound in the reviews, showing that RISE treats its employees similarly to the way it treats its clients.
It knows it has issues, and instead of fixing the root causes, it only focuses on damage control. Example seen below:
If you want your funds depleted with no corresponding services being performed, residents harassed and bullied so that they are stressed out and on edge with their neighbors, and a property value that keeps going lower every year because of the unsafe living environments proliferating on RISE’s watch – hire this company.
Otherwise, save yourself time, money, and grief and move on to a different option.
What is striking is that it seems that Berkley Court home owners may have all the cons and none of the gains of living in an HOA.
Let’s take each boon one by one:
The HOA provides amenities you can enjoy without having to worry about its upkeep. However:
HOAs allow you to enjoy amenities without the burden of each home owners having to maintain it – Berkley Court’s amenities such as the pool or clubhouse has been closed for YEARS, due to the current (unelected) Board’s executive decision – and yet we still pay the same/more assessment fees though we have a significant reduction in service.
HOAs offer extra services like lawn maintenance – our current (unelected) Board has contracted with a property management company that utilizes vendors that do no work or destroys our property
HOA’s regulate the property’s appearance, driving property value up – Our current (unelected) Board enforces regulations selectively, only for home owners it dislikes, and these unelected Board members flout violating the rules of the community themselves openly, without penalty
HOAs promote a strong sense of community – the current (unelected) Board has not held a home owner’s association meeting, including the annual required meeting, since March 2019. This is despite numerous, documented requests to hold meetings openly so that home owners can attend, and other petitions and requests to open the amenities to the home owners and residents in the community.
HOAs may mediate neighbor disputes – The current (unelected) Board has clearly stated that they are too busy to fulfill required HOA duties, much less actually respond to any additional request for help within the community.
What is your view? What benefits does the current management of Berkley Court Home Owner’s Association provide you?
In America, our judicial systems presume someone is innocent until proven guilty. That is the prevailing system – except in Berkley Court.
At Berkley Court, the sad reality is that the current (unelected) Board of Directors believes it KNOWS everything and that everyone is guilty, and they do not have to prove anything.
Let’s take an example to see why this matters. In the below email, the property manager has denied a home owner’s request to fix the sheet rock damaged by the supplier that the (unelected) Board contracted.
Why?
Because the (unelected) Board president, an individual who has never met the home owner nor been in the unit with the home owner’s knowledge, said so.
When the homeowner asked, the property manager could not answer the question as to how anyone on the Board lawfully claims to know the happenings within an individual’s unit. He cannot provide any evidence to substantiate the claim.
A few possibilities as to how this knowledge has come to be then emerges:
The (unelected) Board is illegally trespassing, breaking and entering into people’s homes, to put surveillance equipment to get its “knowledge”
The (unelected) Board or property management company is lying, and does not want to get repairs fixed in this unit for their own reasons (e.g., harassment and retaliation of a home owner it does not like), and knows it can get away with its mendacity
How does this matter?
The current (unelected) Board’s belief that it knows all leads to flawed decisions and biased judgements that impact Berkley Court residents in a very real manner.
The unelected Board will not repair property of certain home owners, even if it is the HOA responsibility to do so
The unelected Board refuses to acknowledge or comply with Texas law and regulations in how it manages the property and related administrative affairs – creating unsafe environments for all residents and raising risk and costs for home owners in the long run
The unelected Board alleges violations and then fines homeowners selectively and incessantly, and moving to foreclose on home owners who are unable to pay the sudden sums of penalties levied
The list goes on and on…
Homeowners – we ask that you not sit by and allow this to continue to happen any longer. You may not have experienced it yet, but it may be you sooner or later.